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T&Cs

The following terms and conditions represent the basis upon which training is offered by Poole Driving School. The provision of training is subject to the acceptance of these terms and conditions.

1. Driving licenses and fitness to drive:

You must hold a current, valid driving license, provisional, full or international, and produce it on (or in advance of) your first lesson. You must be fit to drive with regard to legal and medical requirements. Your PDS instructor reserves the right to cancel any lesson at any time if the pupil is unfit to drive due to drink, drugs or prescribed medicine, fatigue or unfit for any other reason or condition that would cause his/her driving to be dangerous or illegal. In such circumstances the lesson fee will be payable.

2. Payments and Cancellation:

Tuition fees are normally payable in advance. Payment can be made by cash or cheque. Any cheque offered for payments that are subsequently refused by the bank will be subject to an administration charge of £15.00.

If either you or your instructor needs to cancel or re-arrange a lesson at least 48 hours notice will be required for single lessons of up to two hours duration. Longer lessons need a minimum of four days notice. Failure to do so will result in you being charged for the full cost of the lesson. Any money paid for in advance including test fees may be used to cover any costs incurred by failing to give notice.

If for any reason you are unable to pay in advance or on the day without prior agreement with your
instructor you will incur an extra £5 charge on your lesson.

Your instructor will do everything possible to ensure that your lessons start and finish on time, but reserves the right to cancel, postpone or change lesson lengths and start/finish times under certain circumstances, e.g., dangerous weather conditions or problems with the training car. In the event of postponement fees paid in advance will be carried forward.

3. Bookings and Lesson duration

Your instructor will endeavor to maintain regular lesson slots at the same time each week to ensure continuity of learning, however, this cannot be guaranteed.

The minimum lesson period is one hour. If, for any reason, the instructor is late for the lesson he/she will make a concerted effort to inform the pupil of the estimated time of arrival. If the delay is greater than 15 minutes this time will be credited to the pupil and when possible the lesson will be extended by the time due – if this is not possible the extra time will be carried forward to the next suitable lesson.

4. Training Location:

All sessions will start and finish at the same location unless alternative arrangements are made in advance. The instructor will determine a location for practical lessons which ensures both the pupil’s and public safety – this means that the instructor may need to drive the pupil to and from the lesson location; this journey time forms part of the lesson as paid for.

5. Training vehicles:

Training vehicles provided by the school are taxed, insured for the purposes of driving tuition and the DSA driving test, fully roadworthy and fitted with dual controls.

Pupils who require tuition in their own vehicle must supply evidence from their motor insurer that the car is covered for lessons when being supervised by a professional instructor in return for payment; the car must also be taxed and hold a current MOT certificate where appropriate. If a pupil wishes to use there own car this must be agreed buy the instructor in advance. Lesson prices remain the same in any circumstance.

6. Driving tests and bookings

Theory:

Your instructor is happy to book your theory test for you at no extra cost, however the pupil will need to pay the instructor the current DSA test fee in advance of the test being booked, ( ask your instructor for the current DSA fee.) If the pupil wishes to book there own Theory test they do so at their own risk. Your instructor and PDS are not liable if you use a method of booking that charges you a booking fee above the cost of the test.

Practical test:

Your instructor will book your practical test for you when it is agreed between pupil and instructor that the pupil is of a standard required to pass the UK driving test. The DSA test fee must be paid in advance to your instructor before the test will be booked. If the pupil decides to book a practical test of there own accord, there is no guarantee that the PDS instructor will agree to take the pupil to test. This could result in the pupil losing their test fee and unable to take the test, therefore we strongly advise against this.

Your instructor reserves the right to refuse use of a driving school vehicle for test if he/she considers that supplying a vehicle could cause a risk to the pupil, training car or public safety.

The booking period for the test will be based upon the instructor’s normal diary schedule. Depending on the time of the test this will require a minimum two hour booking and possibly longer.

While your instructor will make every effort to ensure that the vehicle supplied for test will be fully road worthy and comply with all legal requirements at the start of the test, he/she cannot be held responsible for vehicle failure that occurs during the test and is not liable for consequential loss.

Your instructor cannot be held responsible for test appointments cancelled by the DSA due to bad weather, sickness, staff shortages or other reasons. Such cancellations are beyond the control of your instructor and therefore the lesson fee and ‘use of car’ fee for the booked period will be charged. Your instructor will advise about claiming compensation from the DSA.

7. Last minute lessons

If a pupil is registered for last minute lessons and the pupil chooses to take the discounted lesson time but has a standard lesson booked within a seven day period after this time, the pupil is still bound to there standard lesson. Last minute lessons are there as extra learning and practice time over and above the normal training lessons set out for the pupil.

8. Promotions

Any promotions offered are subject to availability and all T&C. All promotional prices are a limited time offer so please check with your instructor first. All promotions can not be used in conjunction with any other offer; this includes the ‘first hour free for new drivers offer’.

9. Vouchers 

Any vouchers purchased are only valid six months from purchase date, if the voucher is for a course of lessons, then the first lesson must be completed before the six month date and subsequent lessons must be booked, however this does not mean the entire course needs to have been completed before the six month date.

10. Your rights:

These conditions do not affect any protection a student has under consumer legislation.

We reserve the right to change or alter any of the terms and conditions without notice, but will endeavor to inform pupils of any changes as soon as possible.